By Dr. Kariuki Muigua, PhD (Leading Environmental Law Scholar, Policy Advisor, Natural Resources Lawyer and Dispute Resolution Expert from Kenya), Winner of Kenya’s ADR Practitioner of the Year 2021, ADR Publisher of the Year 2021 and CIArb (Kenya) Lifetime Achievement Award 2021*
These days, many people are turning to arbitration to settle their disputes, as an alternative to the court system. Arbitrators, sometimes called umpires, referees or third-party neutrals, facilitate and decide private disputes between parties. Arbitration is a private and confidential practice designed to ensure fast, practical and economical settlements out of court. Arbitration is less formal than litigation. Since the arbitrator acts as a third party, listening, assessing and making sound decisions on each specific case without forming judgments, he must remain neutral in order to make just decisions on a case.
Arbitrators hold proceedings in private, unlike the public forum of a court where personal information about your business and personal affairs becomes public knowledge. Unless both parties agree to make information public, it will remain confidential between the disputants and the arbitrator. Arbitrators are like judges because they are in charge of settling cases. Sometimes, they often specialize in a specific area of arbitration such as family disputes, land ownership or property disputes. Arbitrators usually charge much less than lawyers and, therefore, many individuals who cannot afford court proceedings turn to an arbitrator.
As professionals, arbitrators are highly trained in personal skills and they offer a higher chance of maintaining goodwill between the parties and finding a solution that will make both parties satisfied. Acting on principles of Alternative Dispute Resolution (ADR), arbitrators are constantly looking to create win-win situations and finding compromises for both parties. Arbitrators make their decisions based on facts, evidence and the law. Their decision is legally binding, therefore, both sides of the dispute must act upon what the arbitrator decides. The best personal traits for arbitrators include the capacity to remain neutral, patient and unprejudiced.
Arbitrators must also possess excellent communication skills, including listening and writing skills. Writing is important since they draw up awards based on clear, concise and logical decisions. Arbitrators must also possess the ability to establish relationships with all different kinds of people, inspire trust in parties and be culturally sensitive to their backgrounds. Arbitrators often work part time as arbitrators and part time in different professions and contract their services when needed. All in all, arbitrators are intellectuals who engage in analysing problems and facts and identifying the important issues involved in each case. From this, they come up with awards and develop innovative approaches to conflict resolution. They must be organized, quick-thinking and retain a sense of humour in order to relieve the occasional stressful pressures of emotionally charged clients and hostile situations.
Although there are no specified minimum requirements for arbitrators, many of the practicing and qualified arbitrators in Kenya have some sort of professional background. Most of the arbitrators in practice in Kenya have a university degree or are professionals in such disciplines as law, insurance, psychology, human resources, quantity surveying, engineering, social work or other related fields. In the minimum, arbitrators must possess an appreciation of the principles of natural justice, a working knowledge of contracts and evidence legislation and knowledge of the principles of alternative dispute resolution.
In most cases in Kenya, arbitrators are private practitioners who get contracted to arbitrate cases. Usually, arbitrators work in other occupations and work contractually on assignments. Thus, it is possible to work within their homes or at mutually acceptable locations. In terms of career engagements, arbitrators are either independent practitioners or attached to a specific dispute resolution institution. They may also become private trainers sometimes called contract trainers or facilitators. As private trainers, they conduct workshops, seminars, retreats, conference sessions and/or individual instruction sessions for adults in areas such as conflict management. They may also develop and design training programs, curriculums and other resource materials.
An arbitrator usually performs the following roles: i. Conducts initial meeting with disputing parties to outline the arbitration process, which includes settling matters such as location, fees, witnesses and time. ii. Controls the hearing process so as to accord each side an opportunity to present its arguments and evidence, question witnesses and crossexamine other witnesses. iii. Considers both sides of the argument, assessing their validity and the evidence presented. iv. Comes up with an award in favour of one of the two parties and states the reasons behind the decision. v. Reduces the hostility between the parties. vi. Identifies what is important and what is expendable in each case.
A typical day will revolve around the case an arbitrator is working on. Therefore, case proceedings will take up the majority of the arbitrator’s time along with going over the evidence in order to make an arbitral award. Arbitrators may conduct hearings in a neutral location such as a boardroom, hotel conference room or anywhere else where all the parties may agree on. Since arbitrators are independent contractors, many work in other professions, such as education or law because there is no guarantee for back to back cases. Arbitrators travel often, sometimes to other cities in order to proceed with their arbitration. Also, they sometimes work for long hours as disputes can run late into the night and may need to do extensive research before writing the award.
*This article is an extract from the Book: Settling Disputes Through Arbitration in Kenya, 4th Edition (Chapter 12), Glenwood Publishers, Nairobi, 2022 by Dr. Kariuki Muigua, PhD, Kenya’s ADR Practitioner of the Year 2021 (Nairobi Legal Awards), ADR Publisher of the Year 2021 and ADR Lifetime Achievement Award 2021 (CIArb Kenya). Dr. Kariuki Muigua is a foremost Environmental Law and Natural Resources Lawyer and Scholar, Sustainable Development Advocate and Conflict Management Expert in Kenya. Dr. Kariuki Muigua is a Senior Lecturer of Environmental Law and Dispute resolution at the University of Nairobi School of Law and The Center for Advanced Studies in Environmental Law and Policy (CASELAP). He has published numerous books and articles on Environmental Law, Environmental Justice Conflict Management, Alternative Dispute Resolution and Sustainable Development. Dr. Muigua is also a Chartered Arbitrator, an Accredited Mediator, the Africa Trustee of the Chartered Institute of Arbitrators and the Managing Partner of Kariuki Muigua & Co. Advocates. Dr. Muigua is recognized among the top 5 leading lawyers and dispute resolution experts in Kenya by the Chambers Global Guide 2022.
References
Muigua, K., Settling Disputes Through Arbitration in Kenya, 4th Edition, Glenwood Publishers, Nairobi, 2022, p. 341 to 344.