By Dr. Kariuki Muigua, PhD (Leading Environmental Law Scholar, Policy Advisor, Natural Resources Lawyer and Dispute Resolution Expert from Kenya), Winner of Kenya’s ADR Practitioner of the Year 2021, ADR Publisher of the Year 2021 and CIArb (Kenya) Lifetime Achievement Award 2021.*
Well governed corporations are less likely to have conflicts. However, where conflicts arise, there is need to have in place a suitable process and venue to manage the conflict in a timely and cost-effective manner. A good corporate governance framework ensures availability of a reliable mechanism for managing emerging and existing disputes. In managing governance disputes, there are several underlying issues that need to be addressed. It has been rightly pointed out that corporations hate to go public with their governance disputes. Such disputes if brought to limelight could affect public perception of an organization and ultimately its overall performance. Further, if governance disputes are not managed expeditiously, much of the Board’s resources and time will be diverted at the expense of the success of the organization.
Litigation therefore cannot effectively deal with the underlying issues in governance conflicts. It has been pointed out that the court’s role is dependent on the limitations of civil procedure, and on the litigious courses taken by the parties themselves. Conflict management through litigation can take years before the parties can get justice in their matters due to the formality and resource limitations. Litigation is often slow and expensive and it may at times lose the commercial and practical credibility necessary in the corporate world.
The shortcomings of litigation make it a less viable mechanism of managing governance conflicts due to the need for expeditious results and continued working relations. These challenges can be effectively addresses through the suitable use of ADR solutions which can be tailored by the parties to deal with ongoing situations in a manner that allows the parties to continue working together. Indeed, most global and national corporate governance statutes, principles and codes advocate the use of ADR in managing governance conflicts.
The OECD Principles of Corporate Governance encourage equitable treatment of shareholders and the need to provide a framework through which shareholders can enforce their rights and initiate legal and administrative proceedings against management and board members. Towards this end, OECD notes that: “a balance must be struck between allowing investors to seek remedies for infringement of ownership rights and avoiding excessive litigation. Many countries have found that alternative adjudication procedures, such as administrative hearings or arbitration procedures organised by the securities regulators or other regulatory bodies, are an efficient method for dispute settlement, at least at the first instance level.”
The King III Report on Corporate Governance for South Africa advocates the use of ADR as a tool of good corporate governance. It encourages directors to preserve business relationships. Consequently, when a dispute arises, in exercising their duty of care, directors should endeavour to resolve it expeditiously, efficiently and effectively. Further, in advocating the use of mediation, the Report notes that it enables novel solutions which may not be attained in litigation which is constrained to enforce legal rights and obligations. The Report correctly states that in mediation, the parties’ needs are considered, rather than their rights and obligations.
In Kenya, The Code of Corporate Governance Practices for Issuers of Securities to the Public while providing the guidelines for managing internal and external disputes involving companies states that “Disputes involving companies are an inevitable part of doing business. Companies shall establish mechanisms for resolving the disputes in a cost effective and timely manner. Mechanisms to avoid their recurrence shall also be established and implemented. It is incumbent upon directors and executives, in carrying out their duty of care to a company to ensure that disputes are resolved effectively, expeditiously and efficiently. Further, dispute resolution shall be cost effective and not a drain on the finances and resources of the company.”
The Code of Governance for State Corporations in Kenya advises the Board to ensure that disputes with and among stakeholders are resolved effectively, efficiently and expeditiously. Under the Code, the Board is encouraged to take reasonable steps towards managing disputes involving stakeholders through the use of Alternative Dispute Resolution Mechanisms. Board members are expected to resolve issues in a fair and respectful manner which considers informal processes such as dialogue or mediation. ADR mechanisms especially mediation are viable in managing governance disputes. The King Report in while advocating the use of mediation in managing governance conflicts notes that “mediation is often more appropriate where interests of the disputing parties need to be addressed and where commercial relationships need to be preserved and even enhanced.”
It has been noted that governance conflicts have at least three dimensions; emotional, legal and commercial. Mediation is able to effectively manage such disputes since it considers all the three dimensions unlike litigation which only considers the legal dimension of a case. In K.M. Patel and another v. United Assurance Company Ltd, mediation was successfully used in managing a governance conflict. In the case, two shareholders filed a petition against the Respondent company on allegations that their 40-percent shares in the company had been wrongfully and illegally diluted during the company’s restructuring and sale without prior notice.
With the consent of both parties, the Commercial Court offered to mediate the case. In encouraging the parties to engage in the mediation process, the mediator stated that “Both parties should sit down as business partners and come to an amicable understanding because at the end of the day, you may find that no one has benefited if the company has wound up.” Consequently, the mediation was successful and led to a consent judgement in which the company bought out the two shareholders and amicably resolved the dispute. Arbitration is also a preferable mechanism of conflict management especially in conflicts between an organization and third parties.
In Kenya, most organizations are using arbitration to manage conflicts with suppliers, dealers and other third parties. Most contracts governing business engagements usually contain arbitration clauses which provide for referral of any dispute arising under the contract to arbitration. Further, employment agreements between some corporations and senior executives call for the use of arbitration in case of any employment related dispute. Even though closely related to litigation, there are certain salient features of arbitration which make it an important and attractive alternative to litigation in managing governance disputes. In arbitration the parties have autonomy over the choice of the arbitrator, place and time of hearing, and as far as they can agree, autonomy over the arbitration process which may be varied to suit the nature and complexity of the conflict.
Negotiation is also one of the most fundamental ADR mechanisms that can be effectively utilised in managing governance conflicts. It refers to the process where parties attempt to find mutually acceptable solutions to the issues at hand without the assistance of a third party. Negotiation focuses on the common interests of parties over their relative power and positions. This mechanism can be effectively applied in governance conflicts such as conflicts between board members or board members and shareholders. This is due to the underlying common interest at hand which is to promote success of the organization. Parties will be more than willing to give up their individual positions and adopt a common position that is mutually acceptable and in the interest of the organization. Negotiation leads to mediation where parties have reached a deadlock. An organization should thus endeavour to use negotiation in managing governance conflicts before resorting to mediation or other ADR mechanisms such as arbitration where the negotiation fails.
*This article is an extract from the Article “Managing Governance Conflicts Through Alternative Dispute Resolution in Kenya,” by Dr. Kariuki Muigua, PhD, Kenya’s ADR Practitioner of the Year 2021 (Nairobi Legal Awards), ADR Publisher of the Year 2021 and ADR Lifetime Achievement Award 2021 (CIArb Kenya). Dr. Kariuki Muigua is a foremost Environmental Law and Natural Resources Lawyer and Scholar, Sustainable Development Advocate and Conflict Management Expert in Kenya. Dr. Kariuki Muigua is a Senior Lecturer of Environmental Law and Dispute resolution at the University of Nairobi School of Law and The Center for Advanced Studies in Environmental Law and Policy (CASELAP). He has published numerous books and articles on Environmental Law, Environmental Justice Conflict Management, Alternative Dispute Resolution and Sustainable Development. Dr. Muigua is also a Chartered Arbitrator, an Accredited Mediator, the Africa Trustee of the Chartered Institute of Arbitrators and the Managing Partner of Kariuki Muigua & Co. Advocates. Dr. Muigua is recognized among the top 5 leading lawyers and dispute resolution experts in Kenya by the Chambers Global Guide 2022.
References
Muigua, K., “Managing Governance Conflicts Through Alternative Dispute Resolution in Kenya,” Available at: http://kmco.co.ke/wp-content/uploads/2020/08/Managing-Governance-Conflicts-Through-Alternative-Dispute-Resolution-in-Kenya-3.pdf (accessed 17 May 2022).