By Dr. Kariuki Muigua, PhD (Leading Environmental Law Scholar, Sustainable Development Policy Advisor, Natural Resources Lawyer and Dispute Resolution Expert from Kenya), The African Arbitrator of the Year 2022, Kenya’s ADR Practitioner of the Year 2021, CIArb (Kenya) Lifetime Achievement Award 2021 and ADR Publisher of the Year 2021*
The following are proposals for the way forward in embracing technology for enhanced efficiency in access to justice in the legal profession.
Investing in Legal Technology
The challenges brought about by the COVID-19 pandemic have brought into focus the need to embrace technology as a tool of access to justice in the legal profession. Legal technology such as the use of virtual court sessions has now been embraced by the judiciary. Further, law firms have embraced legal technology through aspects such as remote working. While this technology has been widely adopted due to the challenges brought about by the COVID-19 pandemic, there is need for both the judiciary and law practitioners to continue embracing legal technology post COVID-19. This necessitates investment in legal technology in order to enhance efficiency, cost effectiveness and expeditiousness in the administration of justice. Investment in technology is also crucial in helping lawyers and law firms to reap from the fruits of globalization and enhance their appeal at the global stage.
Lawyers can use the technology to tap into the ever growing international Alternative modes of Dispute Resolution such as international arbitration, mediation and Online Disputes Resolution (ODR) especially in the face of rapidly growing networking and borderless legal practice, with the introduction of diverse social media platforms that allow interconnectivity beyond the national boundaries and enabling crossborder relationships between clients and their lawyers and law firms amongst themselves. They should tap into the tremendous growth of international trade, interstate deals, bilateral and multilateral treaties, where legal practice is increasingly becoming global and smart practitioners must therefore up their game with international best practices as with the advent of internet, telecommunication systems, clients are no longer limited to lawyers in their regions nor are they limited to the need for legal services within their jurisdiction. Investment in legal technology is likely to enhance the role of the judiciary in the administration of justice and promote the success of law firms.
Safeguarding the Privacy of Data
The use of legal technology is associated with certain risks and challenges as far as data is concerned such as cyber-attacks and data breaches. There is need for the legal profession to invest in data protection infrastructure in order to enhance efficiency and protect clients’ data regardless of the status of the local data protection laws. This may also necessitate relooking into the existing laws on data protection in order to enhance their effectiveness. Further, it is essential to equip players in the legal profession such as judges and lawyers with necessary skills and knowledge regarding data protection including information security management. Through this, it becomes possible to guarantee the privacy, confidentiality and integrity of data available to legal practitioners.
Rolling Out E-Literacy Training/Education
As the legal profession continues to embrace technology, there is need for sustained and enhanced e-literacy training on the efficient use of such technology. The training should target all players in the legal profession including judicial officers, lawyers and staff. The Judiciary can liaise with relevant stakeholders including the government and technology firms in order to facilitate such training. Such training should also target law students whereby law schools should design relevant courses to be included in their curricula in order to arm them with relevant skills. The training should also target the public in order to enable citizens have meaningful interaction with the justice sector through platforms such as the e-filing portal. Such training can enhance the capacity of judicial officers and lawyers and contribute towards enhanced use of legal technology. Further, staff such as law clerks should also be trained on the use of legal technology in order to prevent the risk of losing jobs by ensuring that they are adept with new developments and are able to discharge their roles through the use of technology.
Capacity Building
With the ongoing investment in physical infrastructure to enhance the use of technology in the administration of justice, there is need to put in place legal and institutional frameworks to not only facilitate the uptake of technological developments but also to ensure that there is an effective regulatory framework to deal with numerous challenges that arise from legal technology. Institutions such as the Law Society of Kenya should enhance their capacity and that of lawyers in legal technology through measures such as incorporating training in Information Communication Technology (ICT) in its Continuing Professional Development (CPD) training. Further, legal institutions such as the judiciary and law firms should be collaborative, diverse, international, technologically friendly, and entrepreneurial in order to enhance their capacity in the use of legal technology.
Enhanced e-filing and service of Court Pleadings and Documents
The judiciary should consider fully adopting and shifting to electronic systems for filing documents. This would save both law firms and courts enormous resources in terms of finances and storage facilities for the hardcopy documents. It would also enhance efficiency in terms of accessibility and review of the documents as both sides can access the documents from anywhere. All that is required is enhancing the security of such data to safeguard privacy. This can be achieved through investing in modern infrastructure as well as offering information management training to the staff charged with such.
Amendment of Remuneration order to guide on Legal fees payment by clients
The traditional remuneration technique by lawyers generally entail billing for time and services offered based on the Advocates Remuneration Order. However, there is need to implore members of the Bar to transition away from the traditional billable time and services system to alternative billing strategies by understanding that apart from “legal services” and “time”, lawyers are also selling knowledge, which may include fixed, results based, hourly, graduated, or any such combination. This situation is further enhanced by legal technology that allows lawyers to serve clients or attend court virtually without the need for physical meetings. This therefore creates a need to consider amending/revising the current Remuneration Order so as to accommodate these new possibilities.
A Possibility for Virtual Law Firms in Kenya
The COVID-19 pandemic resulted in the closure of some law firms law firms with others allowing employees to work from home a situation that still persists at the moment. This situation has seen cases where some law firms have decided to close their physical offices and turning to virtual firms where their employees will permanently work from home. There is a possibility that this trend will continue with lawyers turning to virtual law firms due to the flexibility and cost effectiveness associated with running such firms. It is thus argued that for the profession to stay relevant and thrive, lawyers should consider investing in modern legal practices such virtual law firms in order to reap from the benefits of technology59 . However, the growth of virtual law firms will inevitably come with certain challenges including those of regulation. The regulators of provision of legal services should adequately prepare to respond to the impact of technology on law practice and lawyer regulation, including the growth in cloud computing, virtual law offices, and outsourcing of legal services60
Globalization of Legal Services through Enhanced Law Firms Collaboration
Some law firms in Kenya have already tapped into the benefits of legal technology by collaborating with other firms in Africa and beyond. Examples of such law firms in Kenya include Bowmans, Iseme Kamau & Maema (IKM) Advocates and Dentons Hamilton Harrison & Mathews that have that have expanded their reach in Africa and beyond through alliances with other firms and opening offices in foreign countries. Such alliances give law firms a global appeal with the ability to access a wider clientele where they are able to tap into the benefits of technology to serve clients across different jurisdictions. There is need for more local firms to consider the idea in order to broaden their services and serve clients across different jurisdictions.
*This article is an extract from published article “Embracing Technology for Enhanced Efficiency and Access to Justice in the Legal Profession,” by Dr. Kariuki Muigua, PhD, the African Arbitrator of the Year 2022, Kenya’s ADR Practitioner of the Year 2021 (Nairobi Legal Awards), CIArb (Kenya) ADR Lifetime Achievement Award 2021 and ADR Publisher of the Year 2021. Dr. Kariuki Muigua is a Foremost Dispute Resolution Expert in Africa ranked among Top 6 Arbitrators in Kenya by Chambers and Partners, Leading Environmental Law and Natural Resources Lawyer and Scholar, Sustainable Development Advocate and Conflict Management Expert. Dr. Kariuki Muigua is a Senior Lecturer of Environmental Law and Dispute resolution at the University of Nairobi School of Law and The Center for Advanced Studies in Environmental Law and Policy (CASELAP). He has published numerous books and articles on Environmental Law, Environmental Justice Conflict Management, Alternative Dispute Resolution and Sustainable Development. Dr. Muigua is also a Chartered Arbitrator, an Accredited Mediator, the Africa Trustee of the Chartered Institute of Arbitrators and the Managing Partner of Kariuki Muigua & Co. Advocates. Dr. Muigua is recognized as one of the leading lawyers and dispute resolution experts by the Chambers Global Guide 2022 and is ranked among the Top 5 Arbitrators in Kenya in 2022 by The Lawyer Africa.
References
Muigua, K., “Embracing Technology for Enhanced Efficiency and Access to Justice in the Legal Profession,” Available at: http://kmco.co.ke/wp-content/uploads/2022/06/Embracing-Technology-for-Enhanced-Efficiency-and-Access-to-Justice-in-the-Legal-Profession-Dr.-Kariuki-Muigua.pdf (accessed 03 July 2022).